THE ROLE

• Achieving store sales goals and creating strategic sales plans with the District Manager
• Implementing company training programs; monitoring staff training in product knowledge, customer service and selling skills
• Maintaining company merchandising standards
• Meeting payroll goals
• Conducting inventories / maintaining inventory records
• Promptly and accurately completing all paperwork procedures (New Hire, Incident, Reports, etc.)
• Implementing Markdowns
• Supervising Assistant Managers, Key Holders and Sales Associates
• Interfacing with District, Regional and corporate personnel (i.e. accounting, merchandising, operations and human resources)

YOU ARE

• Retail Savvy : you understand the complexities that come with running a luxury retailer and its customers
• A decision maker : you are comfortable and confident in making hiring decisions, termination recommendations, and scheduling decisions
• A leader : you set an example for those working under you by addressing and resolving all conflicts in a timely and professional manner
• A communicator : you effectively establish relationships between your customers as well as those working with and above you (Assistant Store Manager, SVP of Retail Stores, Regional Director, District Manager and HR)
• Fearless, Focused, Open and Fast!

REQUIRED MINIMUM EXPERIENCE

• Must be 18 years or older
• 3 years of retail experience
• 2 years of retail management experience
• High School Diploma
• Fashion Industry knowledge
• Excellent communication and analytical skills
• Functional digital literacy; POS, MS Office, web, social
• Ability to operate all equipment necessary to perform the job, including but not limited to standing, stooping, lifting 11 kilograms and climbing a ladder

PREFERRED EXPERIENCE

• Bachelor’s Degree
• Solid experience and demonstrated skills in supervising, coaching and training sales associates

Last updated : 2024-05-13